Help Center

If you tap to track a parcel repeatedly in a short time, the system temporarily pauses tracking to keep things fast for everyone. As a guideline, avoid tracking more than once every 3 seconds, roughly no more than 20 times a minute. If you do get paused, wait a bit (usually just a few minutes) and try again. Don't keep tapping while you wait, that only makes the wait longer. It unblocks itself automatically, no action needed. If it's still not working after waiting, contact us.

The app refreshes statuses automatically in the background. For the latest status right away, just open the app and view that parcel, it checks fresh every time you open it.

Yes. Choose “Auto detection” and enter the tracking number; the app finds the courier for you.

34 couriers in one place, including Thailand Post and Thailand's major private couriers, plus international couriers.