What is Lazada Express (LEX)?
Lazada Express, also known as LEX (formerly LEL Express / Lazada eLogistics), is the logistics and delivery service operated by Lazada, Southeast Asia's leading e-commerce platform under the Alibaba Group. LEX has been in operation since 2012 when Lazada first launched.
The Thailand office is located at Piratower Building, Sukhumvit Road, Khlong Tan Nuea, Wattana, Bangkok. LEX provides end-to-end B2C logistics services including goods receipt, sorting, and last-mile delivery.
How to Track Lazada Express (LEX) Parcels
You can track Lazada Express parcels through several channels.
- ETrackings website: Go to ETrackings, select Lazada Express, enter your tracking number, and click search
- Lazada app: Go to your order details in the Lazada app and check the shipping information — the status updates automatically
- LEX website: Visit lex.th
- Hotline: Call 02-018-0000 (Monday-Sunday 08:00-18:00)
- Chat: Chat through the Lazada app, available 24 hours a day
Lazada Express (LEX) Tracking Number Format
Lazada Express tracking numbers come in several formats depending on the shipment type.
| Format | Description | Example |
|---|---|---|
| LEX TH | Starts with LEX followed by country code and digits | LEXTH1234567890 |
| Numeric with dash | Numbers separated by a dash | 352677391-8799 |
| TH + digits | Starts with TH followed by digits | TH0123456789 |
Lazada Express (LEX) Services
LEX provides comprehensive logistics services for Lazada sellers.
- Express Delivery: Delivery to recipients within 1-3 days
- Cash on Delivery (COD): Buyers pay when receiving the parcel
- Multi-channel Service: Support for shipments from multiple sources
- International Shipping: Cross-border delivery across Southeast Asia
- Fulfillment Center: Lazada's warehouses store, pack, and ship products for sellers
Lazada Express Shipping Rates
Lazada Express shipping rates are calculated based on parcel weight and dimensions. Lazada buyers often receive free shipping through various promotional campaigns such as Mega Sales, Double Day campaigns (6.6, 7.7, 11.11, 12.12), and free shipping vouchers from stores.
- Shipping rates for sellers depend on their agreement with Lazada
- Buyers often receive free shipping when orders meet campaign requirements
- Actual shipping costs can be viewed at checkout in the Lazada app